Faulty Appliances Claims

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Defective appliances are not just inconvenient; they are dangerous. A malfunctioning fridge causing electrical shocks, a defective washing machine leading to flooding, or an overheating toaster triggering a fire can result in life-altering injuries and catastrophic property damage. These incidents often occur due to failures in design, manufacturing, or quality control. When this happens, the consequences can be devastating, and victims may be entitled to compensation.

At Good & Murray Smith LLP, we bring more than a century of legal expertise to product liability claims. Established in 1895, we are recognised as leaders in personal injury law, insurance litigation, and consumer claims. Our solicitors combine rare legal knowledge with a results-driven approach. We focus on delivering justice while holding manufacturers and suppliers to the highest standards of accountability.

Types of Faulty Appliance Claims

Our team has handled a wide range of defective appliance claims, including:

Kitchen Appliances

Fires, burns, or electric shocks caused by faulty ovens, fridges, kettles, and toasters.

Laundry Appliances

Washing machines and tumble dryers that overheat, flood homes, or cause electric shocks.

Heating and Cooling Devices

Explosions, carbon monoxide leaks, or fires caused by defective heaters, air conditioners, and boilers.

Small Household Electronics

Injuries and damage caused by items such as irons, coffee makers, or handheld vacuum cleaners with wiring or manufacturing faults.

Refrigeration Systems

Defective fridges or freezers that fail, causing food contamination and loss.

Child Safety Hazards

Injuries resulting from unsafe baby monitors, bottle warmers, or other childcare-related appliances.

Outdoor Appliances

Barbecues, lawn mowers, or other outdoor equipment that malfunction, causing injuries or property damage.

EU Consumer Protections for Faulty Appliances

Under EU law, consumers are protected by a minimum two-year legal guarantee for faulty goods, including appliances that do not perform as advertised or fail prematurely. This guarantee extends to products that:

  • Do not match the description provided by the seller or manufacturer.
  • Have qualities that differ from the advertised model.
  • Are not fit for their standard purpose or a specific purpose agreed upon at the time of purchase.
  • Do not meet the expected quality or performance of similar products.
  • Are improperly installed, either by the supplier or due to misleading instructions.

These laws ensure that consumers can seek redress, including repairs, replacements, price reductions, or refunds, without additional charges for postage, labour, or materials. If the fault cannot be remedied promptly or without significant inconvenience, the consumer is entitled to a full refund.

Why Choose Good & Murray Smith LLP?

A Legacy of Expertise

Good & Murray Smith LLP has been a trusted name in litigation for over 100 years. Our deep knowledge of personal injury and product liability law ensures that your claim is in the most capable hands.

Results-driven Approach

We pride ourselves on delivering practical, efficient outcomes. Whether the case involves negotiating with insurers or pursuing litigation, we tailor our strategy to your specific needs.

Client-centred Advocacy

We understand that dealing with the aftermath of a faulty appliance can be overwhelming. That is why we prioritise clear communication, empathetic support, and a commitment to achieving the best outcome for you.

Recognised Leaders

Our reputation as a leader in Irish litigation is built on integrity, transparency, and consistently exceeding our clients’ expectations.

Frequently Asked Questions

An appliance is faulty if it fails to work as intended due to defects in design, manufacturing, or inadequate safety standards.

Yes. Manufacturers, suppliers, and retailers can be held liable for injuries, property damage, and other losses caused by defective appliances.

Stop using the appliance immediately. Keep the product, take photographs of the damage or injury, seek medical attention, and contact a solicitor to assess your claim.

Yes, if the defect was not disclosed and the appliance caused injury or damage. A solicitor can assess your specific case.

Key evidence includes the faulty appliance, proof of purchase, photographs of injuries or damage, and medical reports.

Retailers may be liable if they knowingly sold a defective product or failed to address safety issues after a recall.

It depends. If improper use was due to unclear or misleading instructions, you may still have grounds for a claim.

In Ireland, the statute of limitations for product liability claims is generally three years from the date of the incident.

A recall strengthens your case, as it shows the manufacturer was aware of the defect.

Damages may include medical expenses, lost income, pain and suffering, property damage, and long-term care costs.

Yes. If the flooding resulted from a design or manufacturing fault, you can claim for damages, including property repair costs, appliance replacement, and any additional expenses caused by the flooding, such as loss of use of the property.

This is grounds for a claim. Manufacturers are obligated to ensure appliances are safe for use. Emissions of harmful substances like refrigerant gases that cause harm can result in liability for the manufacturer, supplier, or retailer.

Yes. Burn injuries caused by faulty childcare appliances, such as bottle warmers, are valid claims. Manufacturers of such products are held to particularly high safety standards given their use with children.

They can be. While second-hand goods are not always included, if the appliance was sold with a guarantee or warranty, or if the seller misrepresented its condition, you may have a claim.

Yes. You can claim for fire damage, replacement of personal items, repair costs, and other associated losses if the toaster malfunctioned due to a defect in design or manufacturing.

Yes. Faulty heaters that leak carbon monoxide are a grave risk. You can claim for medical expenses, long-term health complications, and other damages related to the incident.

You can still pursue a claim. While recalls may show the manufacturer recognised the defect, they are also an admission of liability if the recall process was not communicated effectively to customers.

Yes. If the blender had exposed blades, a malfunctioning safety mechanism, or other defects that led to injuries, you can hold the manufacturer or retailer liable for damages.

Stop using the appliance, document the damage with photographs, and keep receipts for repairs. Your claim can include the costs of structural repairs, water damage restoration, and loss of enjoyment of your home.

Explosions caused by faulty pressure mechanisms are a serious defect. You can claim for medical expenses, loss of earnings due to time off work, and pain and suffering resulting from the incident.

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Take the First Step Towards Justice

Faulty appliances can disrupt lives in ways most people never anticipate, causing injuries, financial strain, and emotional trauma. If you or someone you care about has been harmed by a defective appliance, contact us today to speak with one of our expert solicitors. Let us guide you through the claims process with a commitment to achieving the best possible outcome for you.

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For Expert Legal Advice on Personal Injury Claims

If you’ve been injured and believe you may have a claim, don’t wait. Good & Murray Smith LLP is here to help. Contact us to arrange a consultation to review your case and guide you through the next steps.